Refund policy

We accept eligible returns 3 days after you receive your package, We do not do money refunds so Returns are accepted for store credit only and must have tags attached. NO EXCEPTIONS.

***Items in the "Clearance/Sale " section, anything discounted, scarves, clothing, belts, socks, hair accessories, earrings and undergarments (bandeaus, bralettes, camis, etc) are final and cannot be returned.**

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. 

You can always contact us for any question at nayeli11222@gmail.com.